Support

We're here to help with any questions or issues

Technical Support

Get Support

Choose your preferred way to reach us

📞

Phone Support

+61 448 290 926

Call Now
💬

WhatsApp

+61 448 290 926

Message on WhatsApp
📧

Email Support

market@vesperinno.com

Send Email

Operating Hours

Australia Time Zone: AEST/AEDT (UTC+10/+11)

Monday - Friday: 9:00 AM - 5:00 PM

Weekend: By appointment

Services Available

✅ On-site Demonstrations

✅ Remote Technical Support

✅ Remote Diagnostics

✅ Emergency Response

✅ Software Updates

Local Service Points

Authorised service centres and partners across Australia

Sydney, NSW

Main Service Center

Full diagnostics, repairs, and parts

Melbourne, VIC

Authorised Partner

Sales and basic service

Perth, WA

Authorised Partner

Sales and basic service

Brisbane, QLD

Authorised Partner

Sales and basic service

Warranty & Support

Information about our warranty policies

All Vesper AgriTech products come with a standard 12-month warranty covering manufacturing defects. The warranty period starts from the date of purchase.

Extended warranty options are available for purchase. Contact us for more information about extended warranty plans.

1. Contact our support team with your purchase details

2. Describe the issue you're experiencing

3. Our team will guide you through the troubleshooting process

4. If replacement is needed, we'll arrange for a replacement unit or repair

Spare parts are available for all our products. Lead time is typically 3-7 business days within Australia. Contact us for specific part availability and pricing.